Privacy Policy

This notice explains how Carolina Mountain Insurance Services, Inc. may collect, use and share your information. Please read it and carefully and contact Patricia K. Ramsey-Atkins if you have any questions.

Why did you give me this notice?
We are legally required to give you this notice by applicable law and our agreement with the federal government.

We respect your personal information and want you to fully understand how we may share and use your information.


What information will you ask me to give?
We must collect certain information about you} called Personally Identifiable Information ("PIf) in order to help you complete your application for insurance. PII is information that can be used to identify or trace your identity. These are a few examples of PII. This is not a complete list.

  • Name} address} date of birth} telephone number
  • Social security number
  • Household income} marital status
  • Race or ethnicity
  • Credit or debit card numbers

How will you use my information?
We will use the only information on what we need to help you obtain health insurance through the Federally-facilitated Exchange ("FFE") and to provide Authorized Functions approved by th FF, or other services as permitted under applicable law.

These are a few of the authorized Functions that we may conduct. This is not a complete list:
  • Helping with your application for insurance
  • Answering questions about your eligibility
  • Helping to enroll you in a quality health plan
  • Helping with filing appeals of eligibility determinations
  • Correcting errors in your application

Will you share my information with anyone?
We may only share your information as described in this notice.

We may only share your information with certain Federal or State agencies, the health insurance issuer that you select or subcontractors that help us to provide services to you.

We must get your permission to share your information for any other purpose that is not described in this notice.


What happens if I don't share my information with you?
If you do not want to share your information, you may not be able to enroll in a health insurance plan.

Will you keep my information safe?
Yes we are required to keep your information safe.

We have developed privacy and security policies that we must follow to make sure that we protect you PII.

 
     
 
All Rights Reserved Carolina Mountain Insurance Carolina Mountain Insurance is an independent authorized producer/agency licensed to sell and promote products from Blue Cross and Blue Shield of North Carolina (BCBSNC). The content contained in this site is maintained by Carolina Mountain Insurance. Blue Cross and Blue Shield of North Carolina is an independent licensee of the Blue Cross and Blue Shield Association. ®, SM Registered marks of the Blue Cross and Blue Shield Association.”

Customer Service / Privacy Statement