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Customer Service

We strive to provide the best service possible but in the event you are not satisfied please feel free to contact us. Complaints should be submitted in writing either by email through the link below or postal mail.
Send postal mail to:
Carolina Mountain Insurance Services
Patricia Atkins
69 Westridge Market Place
PO Box 1330
Candler, NC 28715.

We always welcome any comments or suggestions.

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To view a copy of our privacy statement: Privacy Statement

Center for Medicare/Medicaid Services

To file a complaint with the Center for Medicare/Medicaid Services please Click Here. There you will find the instructions and forms you need.

All Rights Reserved Carolina Mountain Insurance Carolina Mountain Insurance is an independent authorized producer/agency licensed to sell and promote products from Blue Cross and Blue Shield of North Carolina (BCBSNC). The content contained in this site is maintained by Carolina Mountain Insurance. Blue Cross and Blue Shield of North Carolina is an independent licensee of the Blue Cross and Blue Shield Association. ®, SM Registered marks of the Blue Cross and Blue Shield Association.”

Customer Service / Privacy Statement